How we work
From risk
to resolution.
A clear sequence for understanding the environment, agreeing the work, and verifying the result. The scope follows the problem, not the other way around.
Step 01
Schedule a Consultation
Start with the situation you face: an advisory, a compromised site, overdue updates, or a client portfolio needing attention. Discuss the environment and agree what must be understood before work is scoped.
A shared understanding of the problem, the people involved, and the next decision.
Step 02
Get a Clear Assessment
Review the agreed systems, dependencies, and operational constraints. Organize findings into priorities so urgent actions and longer-term improvements have a clear place in the plan.
A prioritized plan with scope, dependencies, and responsibilities.
Step 03
Remediate with Experts
Work with your technical team and host. Test relevant workflows, prepare release and rollback decisions, and validate the deployed environment against the agreed scope.
A record of changes, validation results, and any remaining work.
Step 04
Move Forward Securely
Handover should leave your team knowing what changed and what comes next. If ongoing support is appropriate, agree a maintenance rhythm, communication process, and ownership of follow-up actions.
A practical handover and, where agreed, an ongoing support plan.
Before we begin
A few details make the conversation useful.
Your environment
The platforms, hosting arrangements, and approximate number of sites.
Your immediate concern
An advisory, an incident, a blocked update, or ongoing maintenance needs.
Your operational needs
Critical workflows, key contacts, and any timing or access constraints.
For WordPress Agencies
Your client relationships.
Our specialist support.
Add PHP security and remediation expertise alongside your team. Coordinate client-site assessments, compatible updates, and white-label support around the way your agency works.
Ready to protect your sites?
Plan the right support for your PHP sites.
Talk through the situation, clarify priorities, and agree the right technical scope.